Last Updated: September 2026
Náay Rentals (“Náay Rentals,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains how we collect and use the personal information you provide when you contact us through our website.
1. Personal Information We Collect
When you submit a contact form on our website, we may collect the following personal information:
- Full name
- Email address
- Telephone number
We may also receive any additional information that you voluntarily provide to us through other forms of communication following your inquiry.
2. How We Use Your Personal Information
We use the information collected through our contact form for the following purposes:
- To respond to your inquiries and requests.
- To provide information about Náay Rentals and our property management services.
- To contact you regarding the inquiry or service you requested.
- To follow up on your request when necessary.
- To maintain appropriate records of communications and inquiries.
- To comply with applicable legal obligations.
We will not use the information submitted through the contact form for unrelated purposes without providing any applicable notice or obtaining consent when required by law.
3. How We Collect Your Information
We collect your personal information directly from you when you voluntarily submit the contact form on our website.
Providing your name, email address, and telephone number is voluntary. However, certain information may be necessary for us to respond to your inquiry.
4. Sharing of Personal Information
Náay Rentals does not sell or rent your personal information.
We may share your personal information only when reasonably necessary to respond to your inquiry, provide our services, operate our website, or comply with applicable legal obligations.
For example, certain information may be processed by technical service providers that host or support our website or contact form.
We take reasonable measures to ensure that personal information is handled appropriately by third parties acting on our behalf.
5. Protection of Your Personal Information
Náay Rentals takes reasonable administrative, technical, and physical measures to protect your personal information against loss, misuse, unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
6. Your Rights
In accordance with applicable Mexican data protection laws, you may have the right to exercise your Access, Rectification, Cancellation, and Objection rights (ARCO Rights) regarding your personal information.
These rights allow you, as applicable, to:
- Access the personal information we hold about you.
- Rectify your personal information if it is inaccurate or incomplete.
- Cancel your personal information when its processing is no longer necessary or when otherwise permitted by applicable law.
- Object to the processing of your personal information for certain purposes.
You may also withdraw your consent when consent is the applicable legal basis for processing your personal information, subject to applicable legal limitations.
To exercise these rights or ask questions regarding the processing of your personal information, please contact us using the information provided below.
7. Limiting the Use or Disclosure of Your Information
If you wish to limit the use or disclosure of your personal information, you may contact us using the information provided below.
You may also request that we stop using your information for communications that are not necessary to respond to your original inquiry, subject to applicable legal requirements.
8. Third-Party Websites
Our website may contain links to third-party websites or platforms. Náay Rentals is not responsible for the privacy practices or security of those third parties.
We encourage you to review the privacy notices of any third-party websites you visit.
9. Changes to This Privacy Notice
Náay Rentals may update this Privacy Notice from time to time to reflect changes in our services, business practices, or applicable legal requirements.
Any changes will be published on this page, together with the corresponding “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Notice or wish to exercise your privacy rights, please contact us:
Náay Rentals
Riviera Maya, Quintana Roo, Mexico
Email: hola@naayrentals.com
Phone / WhatsApp: +52 341 103 3280
By submitting your personal information through our website, you acknowledge that you have read and understood this Privacy Notice and that your personal information may be processed as described above, in accordance with applicable law.